![]() ![]() Please note, you will still need to pay a joining fee if you are a returning member. Please note, your payment may be higher than £5 if you are moving to a more expensive gym as this includes a pro-rata payment to cover the remainder of the month. Yes, you can change your home gym in the Member Area for a £5 admin fee. Even if you are sharing your PIN with someone who has their own paid membership, both memberships will be terminated. No, this will result in the termination of your membership. If you are not at the gym during staffed hours, you can contact us. If your PIN does not work and you are at the gym during staffed hours, simply ring the buzzer near the entrance portals and a member of staff will be out to support you. Yes, you can change your membership package at any time via the Member Area. Simply click here, enter a few quick details and your PIN will be emailed to you.Ĭan I upgrade or downgrade my membership? Alternatively, you can join one of our other locations instead, and change your home gym at a later date. Unfortunately not until your home gym is open, your membership will not be active, even if you are a LIVE IT member. I’ve signed up to a gym that hasn’t opened yet, can I still use my membership? However, our Day Passes can be purchased up to 2 weeks in advance. Unfortunately, our monthly memberships are designed to get you up and running right away, so you can’t delay the start of your membership to a later date. Alternatively, you can contact us and we can get in touch with the gym directly. The fastest and easiest way to retrieve lost property is to head back to the gym and speak to a member of staff. What do I do if I have lost something in The Gym? We also have emergency contact points in case you need urgent assistance outside of staffed hours. You can gain access via this door, as well as our standard entrance portals if you have noted that you have a disability when joining.Īll of our gyms have 24/7 CCTV which is monitored externally when there are no staff on site. Yes, we have a wide hinged door for those who need alternative access. You will also need to complete an induction. Staffed hours will be advertised at the gym.Ībsolutely! Once you’ve joined up, member of the management team will be in touch to discuss access arrangements before you arrive for your first visit. You can visit our current gyms during staffed hours to arrange a tour before joining. Yes, our brand new sites are open to view 2 weeks prior to their official opening – you can find out more via the gym page. Anyone under the age of 18 must also complete an online induction before their PIN is activated. You can book a session with one of our expert personal trainers by contacting them via the Member Area or our mobile app. ![]() Not only does this issue endanger gym members, it also violates the Terms of Service agreement provided by both Anytime Fitness and this specific franchise.You can book classes via the Member Area or our mobile app. When arriving at the gym in the early morning while it's still dark and there aren't many people about, being stuck outside of the gym alone with these individuals is a serious threat. This issue is especially dangerous to female members of the gym (myself included), as the area of this gym is high in criminal activity, and suspicious characters often frequent the immediate area (I myself have been harassed dozens of times, with police involvement being required once). As of today, April 3, 2023, the key fob reader has not only still not been repaired, but it has completely stopped working on both doors, barring my access from the gym entirely. ![]() I filed informal complaints with the gym management of this franchise when the key fob reader initially began to malfunction daily in January 2023, and then filed a more recent formal complaint via the Anytime Fitness website on March 20, 2023. The key fob readers on both the front and back doors of this location no longer work and I am no longer to enter the building to access the service I am paying for. ![]()
0 Comments
Leave a Reply. |